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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gardian1111

March 27, 2025

5  out of  5
rating by Gardian1111
"Got quoted by nick couldn’t have for anyone better made everything crystal clear and was able to get me a great price"
We responded:
"Thank you for the feedback! We're so glad to hear that Nick provided clear information and helped you secure a great price. We appreciate your review and are here whenever you need us! -Perry"
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Ruth MacDonald

March 26, 2025

5  out of  5
rating by Ruth MacDonald
"The insurance company that I had for my homeowners insurance stopped coverage in my area. After much research I found Perry Metzer’s State Farm Agency. Harrison was very knowledgeable and helped me through the process of obtaining the best coverage not only for my home, but for my vehicle and even umbrella coverage. This not only saved me quite a lot in premium costs, but overall I have better insurance protection. I highly recommend you check them out!"
We responded:
"Wow! Thank you, Ruth! We're so glad Harrison could guide you through the process and help you find the best coverage for your home, car, and umbrella insurance—all while saving you money. We appreciate your recommendation and are always here to help! -Perry"
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Richard Lyles

March 20, 2025

5  out of  5
rating by Richard Lyles
"Great! Experience"
We responded:
"Thank you so much for the five-star rating, Richard! We’re thrilled to hear that you have been pleased as you do business with us. Your support means a lot and we’re here to help whenever you need assistance. -Perry"
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Bobbi Allen

March 20, 2025

5  out of  5
rating by Bobbi Allen
"Harrison,Nick and Perry are excellent Representative of State Farm."
We responded:
"Thank you for the 5-star rating, Bobbi! I'm so happy the team and I could create a positive experience for you. If you have any additional questions or concerns, please don't hesitate to reach out. -Perry"
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Brandon Keys

March 12, 2025

5  out of  5
rating by Brandon Keys
"What an amazing experience. Perry is incredibly thorough and kind. His office staff is efficient and patient (I tend to forget to respond to them). Great service all around."
We responded:
"Brandon, we’re so glad you had such an amazing experience! We appreciate your feedback. Don’t worry—we’ll always be here with a friendly reminder when needed! -Perry"
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Ben Johnson

March 11, 2025

5  out of  5
rating by Ben Johnson
"Perry and his team are the best. They’ll take care of you and give you the best deal in Charleston. Highly recommend. Fast and efficient."
We responded:
"We’re grateful for you, Ben! Glad we could get you a great deal and provide efficient service. Your recommendation means the world to us. We appreciate the support and are here whenever you need us. -Perry"
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naomi

March 10, 2025

5  out of  5
rating by naomi
"Highly recommend. I wasn’t sure about the process, but Harrison was extremely helpful through the whole process. Very kind and accommodating."
We responded:
"Thanks for the great review, Naomi! Harrison does a phenomenal job taking care of our customers. I’m so glad he was able to help you with your insurance needs. Let us know if you ever need anything else. -Perry"
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Jonathan McMath

March 7, 2025

5  out of  5
rating by Jonathan McMath
"Perry is a pleasure to deal with. Highly recommend him for any of your needs. First class, professional, and prompt… this company is TOP Notch!"
We responded:
"Thanks for the kind review, Jonathan! We certainly strive for excellence in all we do. Let us know if we can ever assist you in any other way! -Perry"
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khushbu patel

March 6, 2025

1  out of  5
rating by khushbu patel
"Terrible service. Rude and disrespectful people. Regret having State Farm as an insurance. Denied our roof and water damage claims. Every time our claim gets denied they increase our deductibles. I thought having an insurance gives you peace of mind that you are taken care of but I was wrong. We had a claim agent from State Farm named cristin slack came by to see the water damage claim and denied it as usual. I have a 2 year old and I do not currently work. We are relying on one source of income. This has left me and my family in stressful situations. We had State Farm for past 6 years now and not once we had any help from having an insurance."
We responded:
"Khushbu, we’re sorry to hear about your experience and understand how frustrating this must be for you and your family. We strive to provide excellent service and want to help in any way we can. If you’d like to discuss your concerns further, please reach out to our office by phone—we’d be happy to help determine who your agent is and see if there’s anything we can do to assist. -Perry"
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andrea thompson

February 28, 2025

5  out of  5
rating by andrea thompson
"Harry was quick and professional in providing me with quotes for pet and car insurance."
We responded:
"Thanks, Andrea! We're so glad Harrison provided quick and professional assistance with your pet and car insurance quotes. If you ever have any questions, our team is always here to help! -Perry"
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lashonda Patterson

February 28, 2025

5  out of  5
rating by lashonda Patterson
"Excellent customer service. Did a great job with helping me find the right products for me and my family for an affordable rate. I couldn’t believe my ears when they told me the rate I would be paying! I give the service a 10/10!"
We responded:
"Fantastic! Love the 10/10 - so glad we could wow you with both price and service, Lashonda! Please let us know if you need anything else. We appreciate you. -Perry"
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Chris Banks

February 28, 2025

5  out of  5
rating by Chris Banks
"Do far my agents have been understanding and very helpful thanks"
We responded:
"Your feedback is much appreciated, Chris! We've got a great team here. If there's ever anything else we can do to meet your insurance and financial service needs, please don't hesitate to reach out! -Perry"
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Guy Pie

February 28, 2025

5  out of  5
rating by Guy Pie
"Nick and his team made our lives so easy explaining all our new policies and giving us the best deal for our new home."
We responded:
"Keeping it simple is always the goal, Guy! I'm thrilled you were able to get a great deal for all your policies. Congrats on the new home! -Perry"
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Henry Hutson

February 18, 2025

5  out of  5
rating by Henry Hutson
"Extremely helpful customer service. I just purchased an imported vehicle that was a little tricky to determine how to insure. The team took the time to track down everything that was needed and made the entire process very simple and straightforward. Highly recommend their service"
We responded:
"Thank you, Henry! We’re glad we could help with insuring your imported vehicle and make the process simple for you. Your recommendation means a lot, and we’re always here if you have any questions or need further assistance! -Perry"
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Savannah Potter

January 31, 2025

5  out of  5
rating by Savannah Potter
"Had a great experience with this agency. Highly recommend! Such a kind and helpful team."
We responded:
"Thank you, Savannah! We’re so happy to hear you had a great experience with our team. Your kind words and recommendation mean a lot to us! If you ever need anything, we’re here to help. -Perry"
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Ryan Hughes

January 31, 2025

5  out of  5
rating by Ryan Hughes
"Kudos to Nick! He provided Iconic Service to a friend of mine! I’ve started referring others to him! Thanks Nick!"
We responded:
"Thank you, Ryan! We really appreciate the shoutout to Nick and are so glad to hear he provided great service to your friend. Referrals mean the world to us, and we’re grateful for your trust. If you ever need anything, feel free to reach out. Thanks again! -Perry"
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Jordan Suggs

January 31, 2025

5  out of  5
rating by Jordan Suggs
"Nick was fantastic"
We responded:
"That's wonderful, Jordan! It's great to hear that Nick met your expectations, and I hope he also exceeded them! We appreciate your feedback and are always here if you need anything! -Perry"
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Douglas Hurt

January 31, 2025

5  out of  5
rating by Douglas Hurt
"Great experience!! Nick Hurt was fantastic! Thanks for the amazing, informative, and first class experience!"
We responded:
"Thanks, Doug! We love Nick! He does a great job taking care of our customers. -Perry"
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every day all day

January 31, 2025

5  out of  5
rating by every day all day
"Thank you for all your help"
We responded:
"We truly appreciate you taking the time to leave a review. It means a lot to us to know that we could assist you, and we're always here whenever you need help. If there's anything else we can do for you, don’t hesitate to reach out! - Perry"
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Nick Reed

January 30, 2025

5  out of  5
rating by Nick Reed
"I can’t say enough great things about my experience with Harry as my insurance agent. From the very beginning, he was incredibly knowledgeable, patient, and dedicated to finding the best coverage for my needs. He took the time to explain all my options in a way that was easy to understand, making sure I felt confident in my choices. What really sets Harry apart is his commitment to customer service. He’s always responsive, answers all my questions promptly, and goes above and beyond to ensure I have the best possible policy at the best rate. Whether it’s making adjustments to my coverage or simply checking in to see if everything is working well for me, Harry truly cares about his clients. If you’re looking for an insurance agent who is trustworthy, professional, and genuinely invested in helping you, I highly recommend Harry. He’s the best in the business!"
We responded:
"Thank you, Nick! We’re thrilled to hear that you've been pleased with the service you received from Harrison. He does a phenomenal job of educating our customers on their potential coverage gaps and options for protection! We appreciate the kind words. -Perry"
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Kassandra W

January 29, 2025

5  out of  5
rating by Kassandra W
"While driving down the road my husband had a rock hit his windshield. I wasn’t sure exactly who to call, but Tricia was able to assist me and refer me to Arrow glass."
We responded:
"Thanks for the review, Kassandra! Glad you’ve enjoyed Tricia’s fantastic service. She’s a wealth of knowledge. -Perry"
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Sal Taormlna

January 28, 2025

5  out of  5
rating by Sal Taormlna
"Excellent pricing & very curtius!"
We responded:
"Thank you for your wonderful review, Sal! Providing great value and excellent customer service is very important to us. We look forward to continuing to meet your insurance needs! -Perry"
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Karissa Nevill

January 28, 2025

5  out of  5
rating by Karissa Nevill
"I’ve had a great experience so far with this agency."
We responded:
"Thank you so much for your positive feedback, Karissa! We're thrilled to hear that you've had a great experience with our local agency. If there’s anything specific you’d like to share or if you need any further assistance, please don’t hesitate to reach out. We look forward to continuing to serve you! -Perry"
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Alex Hamrick

January 17, 2025

5  out of  5
rating by Alex Hamrick
"Nick at State Farm’s is HANDS DOWN best of the best!!!! He was phenomenal!"
We responded:
"Yes! 🙌🏻 We love Nick! Thank you for the raving review, Alex. So glad you had a great experience. We’re here for you! -Perry"
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Robert Wilkins

December 19, 2024

5  out of  5
rating by Robert Wilkins
"I have only had State Farm for my car insurance and have used them for home owners insurance before too. Perry and staff have always been easy to get in touch with whenever I’ve had questions or issues."
We responded:
"Robert, we truly appreciate your feedback! Knowing that we have been accessible & you've been pleased with your experience means everything to us. Thank you for choosing State Farm! - Perry"